This report reviews all key research on witness satisfaction and includes sections on why street violence has such a particular impact on public concern about crime and why this concern is fueled more by informal networks than by media reports. We recommend that one tenth of the criminal legal aid should go on providing legal support for victims and witnesses. The report also summarises the lively Have Your Say on "Would you report street crime?" that the BBC ran at the time the charity launched and includes over one hundred case studies drawn from that debate.
The report can be downloaded from here.
